Archive | Book Reviews

Social Media in Healthcare

Social Media in Healthcare by Christina Thielst As a surgeon/ MBA, I confess feeling ambivalent about social media. On the negative side, comes the whine, “You mean that I have to learn that too?” I picture myself scrolling down the trackbar of my Crackberry like the mouse in the social science experiment that stimulates its […]

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Successful Collaboration in Healthcare: A Guide for Physicians, Nurses, and Clinical Documentation Specialists

I moved Successful Collaboration in Healthcare: A Guide for Physicians, Nurses, and Clinical Documentation Specialists, Colleen Stukenberg. 2010. Boca Raton: CRC Press, to the top of my list of books to review because I was intrigued that a nurse would write a guide to collaboration.  As mentioned in Nursing Collaboration, most of the valuable clinical insights […]

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Managing Stress and Preventing Workplace Burnout

Those of you who read my first book, Better Communication for Better Care, know that stress and burnout figure prominently in my writing because, from my work in 40 states, we are experiencing a tidal wave of stress and burnout in healthcare workplaces.  As Dr. Jonathon Halbesleben, the author of Managing Stress and Preventing Workplace […]

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Leadership in the Era of Economic Uncertainty

I just read a summary of Ram Charan’s book, Leadership in the Era of Economic Uncertainty, a provocative strategy for dealing with recession and emerging stronger.  The author recommends that executives act quickly and decisively to prepare for the worst-case scenario, with the optimism that if they encounter a situation that is not as bad as […]

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Why Healthcare Matters: How Business Leaders Can Drive Transformational Change

The premise of the book, Why Healthcare Matters: How Business Leaders Can Drive Transformational Change, by Frank Hone is that the solution to our healthcare crisis lies in individual responsibility and expanded employer involvement.  The following examples from Chapter 7, “Early Adopters, Measurable Results,” clarify the premise: Aetna’s Informed Health Line gives employees and their […]

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Leadership for Smooth Patient Flow

Leadership for Smooth Patient Flow, by Jensen, Mayer, Welch, and Haraden; Health Administration Press The authors discuss six dimensions of flow: ) Efficiency: it is not just the quantity of time, but also how providers spend their time they point out the importance of doing fast things (non-value added tasks or routine, automated tasks) quickly and slow […]

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The 100-Day Quality Workout

Butler G, Caldwell C. 2009. What Top-Performing Healthcare Organizations Know: 7 Proven Steps for Accelerating and Achieving Change. Chicago: Health Administration Press John Kotter’s classic article (Leading Change: Why Transformational Efforts Fail.  Harvard Business Review. 73(2):59-67, 1995.) stated that change initiatives fail because leaders: Do not establish a sense of urgency Fail to create a […]

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Leadership and the Sexes

Leadership and the Sexes by Michael Gurian and Barbara Annis I felt like I was at sea and hit by a 33-degree wave, as I listened to a group of women classmates group say, “Women are socialized to value relationships,” during the first day in Organizational Behavior in my MBA program. It was as though all my past sins came […]

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The Primary Care-Market Share Connection: How Hospitals Achieve Competitive Advantage

The Primary Care-Market Share Connection: How Hospitals Achieve Competitive Advantage Halley MD. Chicago; Health Administration Press, 2007, 186 pages, including appendix Overview:  The true measure of market share is the number of primary care physicians (PCPs) who refer patients to a hospital and its affiliated specialty physicians. Relationship management is key to attaining sustainable competitive […]

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