Archive | Building on Success

Collaborative Discourse

I entitled this post “Collaborative Discourse” because I found the question and discussion session energizing following my talk at this system’s annual medical staff meeting. Here are some of the questions we discussed: One of the losses we are dealing with is collegiality. What can we do to improve it? Service lines can bring physicians […]

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Collaborative Aim

I entitled this post “Collaborative Aim” after reading Dike Drummond’s post, Physician Burnout and Healthcare’s New Quadruple Aim. The essence of the article is that the authors felt that the triple aim of cutting costs, improving the patient experience, and improving population health was inadequate because it neglected optimizing the workforce environment for caregivers as well […]

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Collaborative Metrics

I entitled this post “Collaborative Metrics,” because, during my ACHE seminar, Practical Strategies for Engaging Physicians, a healthcare executive said, “If we convert from fee-for-service too soon, we stand to lose millions of dollars. Help us figure out when to flip the switch.” Not feeling that I had the wisdom to be a market timer, […]

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Collaborative Entrepreneurship

I entitled this post “Collaborative Entrepreneurship” because the most frequent allusion I heard at the ACHE Congress last month was to Ian Morrison’s book The Second Curve. The first curve represents the traditional way of doing business, the source of current revenues, and a curve with a declining slope.  The second curve represents a new […]

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Collaborative Creativity

I entitled this post Collaborative Creativity at the inspiration of  my ACHE seminar co-presenter, Peter Pavarini, who asked, “What are your sources of creative ideas,” to 31 healthcare leaders who participated last week.   Their responses included: Rounding on patient floors, asking questions such as, “Do you have what you need to do your job well, What […]

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Collaborative Conflict

I decided to title this post Collaborative Conflict because I want to explore the apparent contradiction between collaboration and conflict.  Conflict makes many healthcare professionals uneasy because it: robs us of time and energy brings to mind difficult personalities with whom we have to cope makes us feel bullied threatens to unmask us as pretenders […]

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A 12-Step Guide for Aspiring Healthcare Executives

During our monthly audio conference, Dr. Deborah Shlian spoke on women in medicine and management. summarizing two stories from her recently updated book, Lessons Learned: Stories from Women in Medical Management.  Based on twenty-four success stories, she offered a 12-step guide for aspiring healthcare executives: Passion: from knowing what anchors them and brings them satisfaction and […]

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Why I Love What I Do

  The Medical Staff President of a community hospital in New England told me, “For our Annual Medical Staff Meeting, we want you to speak on the impact of physician behavior on quality and safety. Spouses will be there. Please keep it light and entertaining.” My mission was clear: convey that patient safety was intertwined […]

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Collaborative Sculpting

I apologize for allowing 6 weeks to elapse between posts. To paraphrase St. Bernard of Clairvaux, the road to hell is paved with good intentions. I experienced a hectic June that began with a luncheon in Buffalo, NY, celebrating my 87 year-old mother’s service to over 15 philanthropic organizations and culminated with the sale of the […]

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