Archive | Learning

Collaborative Innovation: Book Review

I titled this post Collaborative Innovation because recently I was asked to review Dr. David Lawrence’s new book, Best Care, Best Future: A Guide for Healthcare Leaders, which I recommend to all leaders who want to improve care outcomes and prepare their organization for an uncertain future. I will be teaching a three-hour seminar on […]

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Collaborative Pride

I entitled this post “Collaborative Pride” as a tribute to my mentor Tom Atchison who is teaching the online seminar Physician Alignment: Dos and Taboos, in which I have had the pleasure of participating. The third week focuses on his 2006 book, Leadership’s Deeper Dimensions, which encourages us to measure employee pride rather than satisfaction through a […]

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Collaborative Mindfulness

I entitled this post Collaborative Mindfulness because I believe that mindfulness is an under-appreciated approach to improving healthcare collaboration. Mindfulness derives from the 14th Century word mindeful, which means attentive, aware, and careful. The Relevance of Collaborative Mindfulness to Healthcare Safety Yesterday, Dr. Setu Vora exposed the myth of multitasking, which he said is really task switching, with […]

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Collaborative Burnout

I entitle this post Collaborative Burnout because a conversation with a Chief Nursing Officer two days ago sticks in my consciousness. She was concerned that a bright, talented, promising young physician leader is in danger of burnout. She confessed that seeing a surgical resident cowering under a scrub sink when she was OR manager changed her […]

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The Art of Engagement: A Review

I reviewed Jim Haudan’s The Art of Engagement: Bridging the Gap Between People and Possibilities because it was full of timely insights. Did you know that? 70% of change initiatives fail due to people issues 71% of employees are not engaged 53% of executives do not believe their company’s strategy will lead to success According to […]

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Collaborative Beginning

I titled this post “Collaborative Beginning” in response to a COO who was feeling the heat of a burning platform long before his physicians, who are doing very well and see no need for change. Are we worse than other organizations you have worked with around the country? I reassured him that his call to […]

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Collaborative Peer Review

I entitled this post collaborative peer review because peer review brings out strong feelings. It’s like taking strong medicine.  We dislike being asked to do peer-review reports and certainly don’t like being the subject of a peer-review report, but recognize that peer review is here to stay.  Receiving a report on one of our patients […]

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Collaborative Speculation

Happy new year.  I entitled this post Collaborative Speculation because a post by Javon R. Bea, President and CEO, Mercy  Health System, led me to wonder about the reasons for his success.  In Keys to Success as an ACO: Model Physician Relations Maintaining Entrepreneurial Incentive and Self-Direction, he defied the compensation pundits who promote triggers […]

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Collaborative Story-Telling

I entitled this post “Collaborative Story-Telling” because stories humanize abstract concepts like “improving healthcare outcomes” and help us achieve shared vision. To watch a video on this post, please click here. Two Examples of Collaborative Story-Telling in Healthcare Chaplain Asuncio reinforced the concept of a patient-centered service culture when he answered an Emergency Room page […]

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Collaborative Progress

Today’s post on Collaborative Progress is a tribute to Christine Candio, who spoke on “Change is Upon Us: Are You Ready?” at today’s audio conference for aspiring healthcare executives.  She highlighted the role of leaders who, despite uncertainty: engage and motivate others generate transparency and trust take meaningful action in support of change I found her answers […]

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